Our Features

OUR POWERFUL SOLUTIONS

What Solutions We Best Offer

Voice AI Agent Builder

Create and customize AI voice agents no code needed.
Each agent has its own prompt, voice, tools, and knowledge base.

Real-Time Speech Intelligence

Dwani combines STT, Language Understanding, and TTS for fluid, two-way interactions.

Multi-Language Support

Speak your customers’ language, literally. Support 23+ languages and call phone numbers across the globe with ease.

Dynamic Tool Integration

Let your AI agents take real actions not just talk. Seamlessly transfer calls, trigger APIs, or end conversations with smart, dynamic tool integration.

Knowledgebase Integration

Empower your AI agents with domain-specific knowledge for smarter responses. Easily upload multiple data files, link them to agents, and let your AI learn from rich, contextual insights.

Call Management Dashboard

Manage and monitor every call from a single dashboard. Track logs, review recordings, and export insights to boost performance and service quality.

Modular Backend Architecture

Built on a modular architecture for effortless scalability. Add, remove, or update modules without touching the core enabling fast customization and enterprise-ready flexibility.

Developer-Friendly APIs

Dwani offers powerful REST APIs for smooth and secure integrations. Easily connect calls, agents, and knowledgebases with token-based authentication and JSON endpoints.

AI Voice Agent Features

Empowering Businesses with Intelligent Automation

At Dwani AI, our mission is to accelerate the adoption of artificial intelligence by making it simple, scalable, and impactful.

Real-Time Transcription

Convert speech to text instantly during live calls, so nothing gets missed. Great for documentation, compliance, and live analysis.

Call Summarization

Automatically generate brief summaries after each call. Quickly review key points without listening to the full conversation.

Sentiment Analysis

Detects customer emotions during conversations, & helps agents & systems respond more effectively to tone and mood.

Appointment Booking

Let your AI call agent handle bookings, answer FAQs, and route calls autonomously.

Handles Interruptions

Understands when someone speaks over the agent & keeps the conversation flowing naturally without losing context.

Personalized Conversations

Uses past data or context to tailor responses to each caller. Makes every interaction feel more human and relevant.

Human Escalation / Handoff

Transfers the call to a live agent when needed. Includes context so humans can pick up right where the AI assistant left off.

Intent Detection

Understands the intent behind what people are saying. Allows the AI to respond accurately to open-ended questions.

Click-to-Call

Let users start a voice call with one click from your app or website & connect instantly without dialing numbers.

Automated Call Transfer

Routes calls to the right team automatically. Gets customers to the right person faster, without long holds.

Unified Agent Builder

Build and manage AI and human agents in one place. Keeps everyone working together for consistent service.

Real-Time CRM Interaction

Updates and retrieves customer data instantly. Helps agents personalize calls and solve issues fast.

Smart, Human-like Conversations

Secure & Private Data Handling

Effortless Scalability

Global Multi-Language Support

24/7 Availability

Easy Integration with any System

Dwani AI is a complete Voice Intelligence Platform to build, manage, and scale conversational agents.

Create interactive voice assistants powered by real-time speech and reasoning.

Extend capabilities with tools, APIs, and domain-specific knowledgebases.

Gain actionable insights through analytics and seamless CRM or cloud integrations.

Start Your Business with Dwani AI?

Empower your brand with intelligent voice and chat agents like having an expert team that engages, qualifies, and supports customers 24/7.

Experience the future of automation with Dwani AI where every conversation drives growth.